Pay for usage, not features.
Every detection module is on every tier. You only pay more as you process more handovers — never to unlock fraud protection.
Starter
For pilots, NGOs running their first traceable supply chain, and individual operators.
Start free- ✓ 1 user
- ✓ 50 handovers / month
- ✓ Fraud Sentinel detection
- ✓ Chain of custody (1 witness)
- ✓ Off-system supplier mode
- ✓ Offline + SMS gateway
- ✓ Tamper-evident audit ledger
- ✓ Community support
Growth
For single-warehouse distributors and NGOs that have outgrown the pilot tier.
Start 14-day trial- ✓ 5 users
- ✓ 1,000 handovers / month
- ✓ Everything in Starter, plus:
- ✓ Forensic investigator + evidence bundles
- ✓ Insurance claims workflow
- ✓ AI Investigator (local mode)
- ✓ Merkle anchoring
- ✓ Customer SMS receipts (Africa's Talking)
- ✓ PDF + Word report exports
- ✓ Email support
Business
For serious distributors with multiple warehouses, real ops teams, and material money flowing.
Start 14-day trial- ✓ 25 users
- ✓ 10,000 handovers / month
- ✓ Everything in Growth, plus:
- ✓ Federated fraud network
- ✓ AI Investigator (Claude Opus 4.7)
- ✓ Multi-warehouse, multi-region
- ✓ Priority email + WhatsApp support
- ✓ Quarterly fraud review with our team
- ✓ Custom-branded reports
Enterprise
For governments, donor organisations, consortia, and operators across multiple countries.
Book a call- ✓ Unlimited users + handovers
- ✓ Everything in Business, plus:
- ✓ Dedicated Postgres (Neon dedicated or on-prem)
- ✓ WebAuthn / Passkeys
- ✓ Single sign-on (SAML / OIDC)
- ✓ Custom SLA + DPA
- ✓ Dedicated CSM
- ✓ 24×7 priority support
- ✓ White-glove onboarding
Frequently asked questions
What counts as a "handover"?
Any transfer of value through the chain of custody flow — a driver collecting from a warehouse, a customer receiving a delivery, an inventory adjustment requiring witness signoff. Internal ledger events and anomaly detections do NOT count.
Do you support Mobile Money?
It is on our near-term roadmap — Airtel Money and TNM Mpamba via a Malawi-supported gateway, at parity with card. During the current pilot phase we onboard and invoice customers directly; talk to us and we will arrange payment that works for you.
Can I self-host?
Yes, Enterprise tier ships a Docker Compose deploy. Recommended only for organisations that need their data inside national borders.
What about data residency?
Hosted is on Cloudflare R2 + Neon Postgres in Johannesburg by default. Enterprise can pin to any region or self-host.
How do you make money on the free tier?
We don't. Free tier is loss-leader — the assumption is you grow and upgrade. We deliberately don't cripple detection (the most valuable thing) on free.
Do you charge per user?
No. Per-org seats with reasonable defaults. Growth tier is 5 users which covers most small ops teams; Enterprise is unlimited.